Mixed Experiences - information not passed on
My husband collapsed with excruciating head pain, As there is a family history for cerebral aneurysm we called an ambulance. The 999 operator, ambulance crew and the A&E at the Princess Royal were all brilliant. However, each person we dealt with took notes and medical history - but never seemed to pass this on as each new person we encountered didn't know about my husbands past brain injury or about his family history, which led to delays and confusion.After discharge from the PRH he was called back a week later to discuss his MRI scan result. Turns out that no one had passed on the past medical history etc, so this was an unnecessary appointment.
