Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Procter Health Care Pharmacy-Polegate


Concerned

I went in saying I had phoned gp surgery as think I have a UTI and was directed to pharmacy. They asked me no questions just gave me antibiotics . I not sure I thought a private consultation would have been given and not carried out on shop floor. I think I should of at least been asked my symptoms

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