Quayside Medical Practice
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Based on 11 reviews
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Reviews (11)
Doctor disinterested
July 30, 2024
I was told I needed to make a double appointment as had more than one issue to discuss. Made the appointment some time in advance but unfortunately the Doctor was totally disinterested in my issues, and was no help at all.
Trying to arrange online appointment
January 29, 2024
The website offers the option to book an appointment online
When you click on the link takes you to Patient Access website
When you have set up the app, it says your Doctors surgery does not support online appointment bookings
When you click on the link takes you to Patient Access website
When you have set up the app, it says your Doctors surgery does not support online appointment bookings
Excellent service
April 17, 2023
Phoned mid morning for an appointment, and was told that I needed to phone back. When I explained my symptoms to the receptionist, she said Doctor would phone me back that day. Had a phone call approx 2 hours later, when I described symptoms, a face to face appointment was arranged the next morning.
Saw doctor who said it was an infection and gave antibiotics. When issue not cleared up after 7 days, called again and a phone call was arranged. Doctor arranged for 2 course of antibiotics to be picked up at pharmacy.
Saw doctor who said it was an infection and gave antibiotics. When issue not cleared up after 7 days, called again and a phone call was arranged. Doctor arranged for 2 course of antibiotics to be picked up at pharmacy.
Phone call advice
February 18, 2022
I phoned and asked for an appointment, and was offered a phone call back to see if an appointment was needed. When it was decided I needed to see the nurse, I offered one the next day
Excellent Flu Vaccine Clinic
October 23, 2021
On Saturday 23 October I attended the flu vaccine clinic
This was well organised and was in and out within 5 minutes
This was well organised and was in and out within 5 minutes
Terrible patient care
July 20, 2021
Had a telephone appointment and nobody contacted me
Great when you can get an appointment
July 31, 2020
Always great staff but appointments are hard to get
Appointments are so hard to get
April 11, 2020
All I want to do is try and get appointment. Whenever I phone, I'm always told there are none available.
The appointment system makes no sense to me
June 22, 2018
You can only make an appointment to see a GP on the day at 8.30am over the phone (if you can get through) or walk down to the surgery. No guarantee you'll get an appointment. You can't pre-book an appointment with the GP a few days in advance. It's not too bad for nursing appointments though!
The appointment system is awful.
June 15, 2018
Tried getting through for 3 days to be told no appointments left for that day.