Quayside Medical Practice

Contact

01273-615000

Chapel Street
Newhaven
East Sussex
BN9 9PW

Location

CQC Widget


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Reviews (11)

Doctor disinterested

July 30, 2024
I was told I needed to make a double appointment as had more than one issue to discuss. Made the appointment some time in advance but unfortunately the Doctor was totally disinterested in my issues, and was no help at all.
Anonymous

Trying to arrange online appointment

January 29, 2024
The website offers the option to book an appointment online
When you click on the link takes you to Patient Access website
When you have set up the app, it says your Doctors surgery does not support online appointment bookings
Sue Wells

Excellent service

April 17, 2023
Phoned mid morning for an appointment, and was told that I needed to phone back. When I explained my symptoms to the receptionist, she said Doctor would phone me back that day. Had a phone call approx 2 hours later, when I described symptoms, a face to face appointment was arranged the next morning.
Saw doctor who said it was an infection and gave antibiotics. When issue not cleared up after 7 days, called again and a phone call was arranged. Doctor arranged for 2 course of antibiotics to be picked up at pharmacy.
Anonymous

Phone call advice

February 18, 2022
I phoned and asked for an appointment, and was offered a phone call back to see if an appointment was needed. When it was decided I needed to see the nurse, I offered one the next day
Anonymous

Excellent Flu Vaccine Clinic

October 23, 2021
On Saturday 23 October I attended the flu vaccine clinic
This was well organised and was in and out within 5 minutes
Anonymous

Terrible patient care

July 20, 2021
Had a telephone appointment and nobody contacted me
Anonymous

Great when you can get an appointment

July 31, 2020
Always great staff but appointments are hard to get
Anonymous

Appointments are so hard to get

April 11, 2020
All I want to do is try and get appointment. Whenever I phone, I'm always told there are none available.
H Jennings

The appointment system makes no sense to me

June 22, 2018
You can only make an appointment to see a GP on the day at 8.30am over the phone (if you can get through) or walk down to the surgery. No guarantee you'll get an appointment. You can't pre-book an appointment with the GP a few days in advance. It's not too bad for nursing appointments though!
Anonymous

The appointment system is awful.

June 15, 2018
Tried getting through for 3 days to be told no appointments left for that day.
Jakki perrin

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