Reviews (7)

Rude receptionists

October 8, 2020
Known SH pt, since amalgamation any surgery answers, on my occasion answered by Ringmer, receptionist extremely rude and certainly not at all helpful.

Long phone wait since amalgamation

September 10, 2020
It's impossible to get through to the receptionist since the merger. It takes ages on hold. And that's just to speak to the receptionist. You then have to explain your symptoms to them and they may get a doc to call you back, 'anytime this afternoon'. It really does put me off from even trying to get an appointment

Lifelong Patient - good experience

October 16, 2019
I have been a lifelong patient of Anchor Field Surgery in Ringmer, which is a branch of River Lodge. Over the last few years, I have had appointments at both Anchor Field and River Lodge surgeries, for one of ailments and longer term mental health issues. Generally I have always found it easy to get an appointment at the appropriate time, as well as have good follow up from the doctors and nurses as needed. I have occasionally had some questionable follow ups when I had an ongoing bout of tonsillitis, but this was likely not helped by the fact that it was an out of hours on call doctor who had been initially involved, and they had suggested I arrange a follow up with my surgery. Other than this, I cannot fault the surgery.

Delay in diagnosis of a fracture

August 1, 2019
I fell down the stairs in November 2018 and it took them 3 weeks to diagnose a fracture because they kept telling me it was a sprain. I had to walk around in a lot of pain as they repeatedly refused to xray my foot. this has caused me to suffer prolonged pain
Jane Dugdale

Very Good

September 22, 2015
River Lodge surgery is very good, I can always get an appointment.
Susan Bettle

Difficult to get an appointment

September 22, 2015
Difficult to get an appointment, been told I have a 3 week wait.

Apart from that the surgery is great.

No information is shared

September 22, 2015
My Daughter uses a range of services, however no information is ever shared - it makes it very difficult.

GP is never kept up to date

River Lodge Surgery



River Lodge Surgery
Malling Street
East Sussex


Share this rating

Leave your feedback

Sign up to our mailing listDon't miss out on our latest news and updates