Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Tunbridge Wells Hospital at Pembury


Hernia repair

All very well handled. About six months wait between referral and the operation but at each stage, a date for the next stage was set immediately after the previous stage. At no time was I left just wondering what was happening. On the day of the operation, it all went like clockwork. Excellent staff all with a very caring attitude .

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