Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Trinity Dental Practice


Dentist cancels, no refund

My partner has been waiting over two weeks for a refund - still to no avail, after the dentist cancelled an urgent appointment two hours beforehand. They are quick to take you money, demanding payment up front, but not refunding now. Do not use, as unreliable.

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