Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Trinity Dental Practice


Hygienist appointment was not up to standard

I had a hygienist appointment on Friday, was shocked at the service I received. I am an anxious patient and explained this to the hygienist. My appointment lasted less then 10 minutes, the hygienist was rough, did not clean my teeth properly and did not take his time. I have been with this dentist for 4 years and never has this experience, the previous hygienists that I have seen were excellent. I would definitely not see that hygienist again. Just awful after paying £70, I know my teeth are not cleaned properly.

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