Carry on sharing your feedback with Healthwatch East Sussex

March 27, 2020

Healthwatch East Sussex (HWES) is the local independent watchdog for health and care services. We gather your views and experiences which help decision makers to develop better services.

Due to the Coronavirus (COVID-19) pandemic, your health and care diary has rarely mattered more. Your NHS and social care services need to know what’s working for you, where the difficulties and gaps are and, if this happens again in the future, what could help services to work better for you or your family.

Each and every time you have contact with a service, you, your family or carer can phone, text, email, write a letter, leave feedback on the Healthwatch website, or send a video/audio log. The more of you who do this, the more powerful the voice. All services need to know what’s working for people and what isn’t.

Health and care services include mental health, care at home, residential care as well as GPs, hospitals, pharmacies and dentists. Healthwatch East Sussex is also interested in how you prevent illness.

The more voices, the stronger the message. Your views matter. You can help your NHS and care services by telling Healthwatch how it is for you. If things went well, this helps services to keep up the good work. If things weren’t so good, your ideas and suggestions can help to change services for the better – for you, your family, and your community. Tell your story and encourage others to tell theirs.

Your contact details are kept with Healthwatch and not passed to any services or providers unless you want them to be.

How to get in touch with Healthwatch East Sussex

Visit the website:


Phone: 0333 101 4007

Facebook: Healthwatchesussex

Twitter: @HealthwatchES

Healthwatch Listening Tour update

The Healthwatch East Sussex Listening Tour for April and May in Eastbourne has been postponed until later in the year. Instead, Healthwatch will be reaching out to all East Sussex residents to ask them about their experiences of health and care services during the COVID-19 crisis.

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