Help us help you get help from your GP practice

December 4, 2020

GP practices across Sussex are reassuring patients that they are open and providing care.

The way people access their GP practice has changed to ensure patients get the best possible care safely and quickly, but they all want their patients to know they are open and seeing patients every day.

As a result of coronavirus, GP practices are now working in a different way and you are asked to call or visit their website in the first instance if you need help rather than go down to the surgery.

From there, the practice team will consider how best to help you.

Face to face appointments are available, as well as the opportunity to be seen online and over the phone.

By working in this way, GP practices can reduce the number of people in the surgery buildings and ensure they are following social distancing and infection control procedures.

It is recognised that patients are often having to wait for longer on the phone and it can be harder to reach the practice teams but they are working hard to reduce any impact on patients.

Importantly, don’t delay in seeking advice if you need help.

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