Extremely poor
My son had a fall and suffered a head injury. The Paediatric Doctor was rude and refused to explain why my son needed certain tests and what would happen afterwards. She told me I would be told after the tests had been done. However, I demanded to know everything before my son was having any tests. I was not told about two tests, even though doctors informed me I should have been told about all tests and had them explained properly to me, I was treated as if I was a criminal before the results had even returned. Rude short attitude from the doctor and staff, confined to staying inside even though it was the hottest day of the year. Given no room or place to take my son, no food for me to eat either, even though I could not leave him as he was too young. Given a highchair which was broken and dangerous. My son was 8 months old and they had no food or formula suitable to weaning children even though it’s a children’s ward. I was offered roast dinners etc. for him, even though I explained he needs puree or easy to swallow foods. Worst 4 days of my life.”