Disappointing visit - again!
After a pleasant experience with my additional scan today which was booked in via a midwife, I had to visit Murray ward to give them the photo for their records. Everything was fine until I walked through the door. I was told to sit down in the waiting area. 1 hour went by and I still hadn't been seen. I asked if I could pop out to get a drink and was told not to as the Dr wouldn't be too much longer. Another hour went past and I still hadn't been seen - eventually I was called. I was disgusted that I wasn't even invited in to a private room, but was spoken to at the waiting room door, with everybody listening. I'm anxious enough as it is - this really didn't help. It's such a shame that this is the service being delivered. No wonder why the trust is in special measures!