Admitted on 3 occasions
Earlier this year my partner became very ill with serious complications (Sepsis). They were admitted to the Conquest on 3 occasions. During this period it was almost impossible to get through to GP etc. 111 telephone was a "useful" contact.It would have been helpful to be able to contact the hospital directly following discharge as the hospital staff knew the history. When we called, ward staff told us to contact GP! My partner was subsequently readmitted to hospital within 24 hours of discharge!