Absolute chaotic shambles!
In spite of "booking" in advance we waited in vain for transport to the local hospital for my mothers urgent scan, when I rang to ask what was happening I was told that they had no available vehicle in the area??? So my mothers scan didn't happen and I was left trying to explain why to a distressed anxious, elderly patient who will now have prolonged pain while waiting for a new appointment! It really isn't a service in any way shape or form. Only given one star as form cannot be submitted with the no star rating it deserves