Coronavirus (COVID-19) Vaccinations

My teenage daughter had 1 vaccination in December but couldn't get her second as contracted covid in Feb. We have subsequently tried to book her second but her record says she's had 2 vaccines! It says one in September which she did not have! We are struggling to go on our booked holiday or get insurance as they are saying she needs 2 vaccines but she cant have the second vaccine as her records are wrong. We called the 119 service and it is appalling. There are long waits for calls back and they ask for information such as where she had the first vaccine (which she didnt) and go on about data protection or call you when you have said you wont be in. It's an absolute shambles. I have made about 10 calls and 6 complaint emails but nothing is done. What an absolute waste of taxpayers money! Who designs these systems? I understand an error may have been made in the first place, but why is it so hard / impossible to rectify.
I have spoken to the Complaints Manager for the Covid-19 Response Service Complaints Team and I am still waiting, weeks later, for it to be resolved.

Cannot get a booster in Bexhill at all. Nowhere is doing them. Partner is extremely vulnerable and doesn’t want to travel in a vehicle with a stranger. Can’t get a lift from family or friends to rye, flimwell or Eastbourne and not right days for drop in centre in Hastings

Cannot get a booster in Bexhill at all. Nowhere is doing them. Partner is extremely vulnerable and doesn’t want to travel in a vehicle with a stranger. Can’t get a lift from family or friends to rye, flimwell or Eastbourne and not right days for drop in centre in Hastings

Attended Sovereign harbour community centre, sat morning.
Significant queue - outside and inside - some people were up to 20 mins early for appt which seemed to be the cause.
Good social distancing
Info on display set up for digital access - QR codes for video "watch this before your jab" so not good for those without digi skills
Poster advised not to enter if have covid symptoms - symptoms of covid not displayed - advised to go online.
No obvious complaints procedure info
No ID check on anyone
Info leaflet provided
Queries point not staffed and info screen switched off
Appropriate health questions were asked - conditions, meds, preg etc
Very quick once in the chair
Arrived 8.50am, appt time 9am, out by 9.35
Clock in waiting area had stopped
Waiting area staff member was friendly

Received a text made an appointment on line through VMC at the Beacon- turned up in and out in 5 minutes very efficient

The organisation at the Sidley Health Centre was superb, being both friendly, caring and efficient in operation. From the moment I entered I felt confident and reassured, I cannot see how the service there could have been improved upon.

Everyone was very kind and helpful.

I received my first vaccination at the Conquest Hospital yesterday evening.

On arrival, I was welcomed by a cheerful security guard, who checked me in. I was asked to remove the mask that I had on and replace it with one of the masks which were provided.
This wouldn't have normally been a problem, however, the masks which were on the table being given out, had been touched by every person that had walked in to the building, to make things worse, I couldn't see any hand sanitiser and wasn't asked to sanitise my hands before going any further.

I was given two forms to complete prior to my vaccination. I was ushered to a table to complete them, however, there was so little space, nobody had room to move, and when other patients had completed their form, they basically had to brush past you to join the next queue.

There were sanitising wipes left on the table, however, I didn't see anybody clean the tables after people had left them.

I waited 45 minutes from the point of joining the final queue to receiving my first jab. The 15 minute observation afterwards was in a nice clean, spacious room, and the process for booking my second jab was very efficient.

I just wish that social distancing and hand sanitisation was taken a bit more seriously - especially the mask situation!

Received a text made an appointment on line at the Beacon- turned up in and out in 5 minutes very efficient

Any mobility is helpful. We can then hopefully go to Wales and visit the grandchild, provide welcome break for tired Mum and Dad.

I can see my Grandnieces and nephews here in Brighton and provide and hand. There is loads to help for the young people even if they cant move.