Poor communication……..
After dropping off a “sample” I asked the receptionist when would I hear. I was told the nurse would check it and then possibly send to the lab at the hospital. Nothing heard for 3 days. I happened to look at my details on the NHS app, to find antibiotics were prescribed the day the sample was left. If I were not it literate, how would I ever know. I feel this is really bad as I deliberately did not call the surgery as I know they are busy. Obviously I need antibiotics, so how long would I wait. If I were elderly, I’d never know and be in pain.