Rude, incompetent staff, no time for people!
I visit EDGH on a regular basis due to my profession. I work with adults with dementia. All the staff treat my residents with little compassion, they are rude, with no manners, and have no pacience. I visited recently with someone who possibly had a stroke. They were so incompetent it was unreal. Wouldn't listen to her, were using force, everything you wouldn't want as a patient. As a lady who suffered with dementia, they couldn't of cared less for her. There were lots of empty beds. Lots of staff stood around chatting. Every time I asked what was going on, they said they needed more tests... More tests?! Where were the first original tests? It was an appalling experience and it doesn't bare thinking about if there really was a big bad emergency.