Suggestion to avoid congestion
This is a suggestion to avoid congestion and queuing in the main reception. Could it possibly be introduced that patient check-in on a computer in each speciality department, Patients could then go straight to their speciality outpatient clinic and check-in there. Avoiding queuing in the main reception which causes congestion. The reception desk could then be sued to make OPA only. This system was introduced at the Royal Surrey County hospital, Guildford, and works well. Otherwise, very happy with the EDGH