Great appointment visit, great staff
Three cheers for Eastbourne being part of the Butterfly scheme - you made my life as a carer SO much easier today - thank you Took mum to opthalmology for appointment, mentioned to the Sister that mum has mixed dementia and they immediately 'got it' (and then explained the Butterfly scheme which I had never heard of - ALL hospitals need this) The staff had lovely happy, welcoming dispositions, lots of smiles (not just for me and mum but to ALL patients) Liked that the consultants came out and called their own patients All staff introduced themselves and greeted all their patients with a smile Efficient and helpful Even the main hospital outpatients receptionists were lovely And the PaLs and the cafe staff - lovely Much improved hospital from when I last visited it many years ago