Outpatients appointment letter
Received letter today altering my outpatient appointment (gastroenterology) from 15.15 to 15.20 on the same day. Although it's very polite of them to let me know, it seems a lot of money & effort for the Trust to spend on notifying of a 5 minute delay. I could understand it if my appointment had been changed to an earlier time. I hope the Trust can explore as many ways as possible to reduce paper letters & all the expense that they involve. I would be happy to receive appointments & changes via email or text.