Eniola Care Ltd

The carers were often very late (up to 90 mins) at the end of the day and seemed to have too many visits to adequately fit into their day. The elderly recipient found them difficult to understand. Care was basic, without the pleasantries of “hello, how are you today?” It seemed that the agency were pushing for much more care than was needed, which was proven accurate as now the care from a different agency is an eighth of what was suggested by them and the recipient is very satisfied with this.

I have 2 calls a day and I look forward to seeing the carers when they come to help. All of them go the extra mile and nothing is to much bother. The manager is great and has an in depth knowledge of how to help