Green Street Clinic
Based on 4 reviews
Awful phone system
May 1, 2021
When I called (luckily for a non urgent appointment) I was no 2 in the queue. I waited half an hour and was then informed I was no 1 in the queue. I waited another hour!! This is crazyyyy and completely unacceptable. I ended up going to the surgery to get the information I needed. God forbid being ill and needing the services more urgently.
Awful waiting times and cannot see a gp.
April 26, 2021
This doctor surgery was always amazing, able to get an appointment, doctors would phone back with test results etc! However since merging (and I know it’s a new system) I haven’t been able to get an appointment for two weeks. Being told to use the engage app which I did and this was still ignored! What makes it worse is this is for my daughter and I’m completely at a loss as to what to do as the receptionists are unable to help either. When I did eventually get through after 40 minutes the receptionist said that’s a relatively good amount of time to wait (on a Friday afternoon) which is awful when you think of the amount of elderly people there are.
Wonderful Practice, everyone always helpful
October 4, 2018
I am so very grateful to be with the GP Practice. Dr Hawkins is marvellous, however, so are all the other GP's there. Everyone is so helpful from the lovely receptionist's, that take the time to help and listen, to the office and Nursing Staff. I always feel that I am a person and always grateful for their care.
Diagnosis of a hip problem
July 27, 2017
Sent me for an x Ray because my previous doctor might have wrongly diagnosed my problem.