Never any appointments
My wife received a call from the surgery that they were unable to prescribe one of her medications and she needed to make an appointment with a GP to discuss the issue. I waited on the phone for 40 minutes only to be told that there were no appointments - this was 40 minutes after opening! My wife called back later on the same day - as advised - when further appointments would become available, only to be told after waiting on hold for ages that once again they had no appointments and to call back after the weekend. Four days after the original prescription had been requested and after another 40 minute wait immediately after the surgery had opened, I was once again told that there were no appointments and I should call back later. I advised the receptionist that this issue was now urgent as my wife was running out of medication and all she could say was call back later. I contested that if I called back later I would be given the same response that all the appointments had gone. I questioned why the surgery was able to call my wife to tell her she needed to make an appointment, but wasn't actually able to make the appointment. I was told to call back later. I asked when I could call when I would actually be able to get an appointment and the receptionist said she couldn't guarantee anything. I told her that I could guarantee that if my wife ran out of medication she would start to suffer withdrawal symptoms. I was told to call back later!