I recently had micro surgery on my left ear
I had been suffering for 18 months and had visited Meridian surgery twice but only given ear drops which had no effect. I couldn't get through on phone and was getting worse with unbearable tinnitus. I literally had to have a meltdown at the window box to get seen. The receptionist at the window wall was very rude and I almost missed my op because she wouldn't let me in without a face mask. This was 2 weeks before they became mandatory and no signs up to say you must wear one. A woman behind me in queue gave me one of hers. The receptionist had refused to give me one even though it was an emergency!