South East Coast Ambulance Service NHS Foundation Trust (SECamb)
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Based on 19 reviews
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Reviews (19)
Uncaring, incompetent, dangerous care
November 1, 2022
Pain score of 10/10, airway swelling causing problems speaking, high HR & RR, sepsis markers. Denied analgesia, Too frail to walk - dragged to ambulance, told couldn’t lay down, told there was nothing wrong was just anxiety. Ended up in resus on IV antibiotics, steroids, morphine and then transferred to William harvey for emergency surgery to save airway
Five hour wait
August 31, 2022
Phoned for an ambulance on Friday 1.00pm told it would be with me asap but certainly within two hours. After five hours called again told it could be another five hour wait. A relative drove 4 and a half hours to finally take me to A and E with a severe bowel blockage needing iv fluids, iv morphine and anti sickness medication. I thought I was going to die.
A credit to the NHS!
April 11, 2020
The paramedics which attended were polite and respectful.
Very proud of them!
Very proud of them!
Not friendly seemed fed up and tired
March 28, 2020
Seemed to prejudge me, patronising. Called out via 111. Coronavirus unable to breathe. SECAMB staff attending seemed fed up with COVID call outs. Dismissive. Later saw a Facebook post confirming above and denigrating individuals for so call wasting their time by calling an ambulance for suspected Coronavirus. Unfair. I couldn’t breathe, ambulance called by 111 paramedic not me. Staff should not denigrate public on social media. I’ve never called an ambulance for myself not once,
Taken care of.
October 18, 2017
Had an asthma attack. Called ambulance. Came very quickly. Dealt with situation at home and then taken to hospital.
More than satisfied
September 15, 2017
Twice this year I have had atrial fibrillation quite badly and the ambulance staff were wonderful.
We had to wait 5 hours for an ambulance
September 14, 2016
My wife had a dislocated hip. The paramedic arrived very quickly, however, we had to wait for an ambulance from 2pm-7pm (5 hours)
Amazing help
August 17, 2016
I had a heart attack and had to be shocked 3 times. The Paramedics were amazing.
So helpful and caring
July 25, 2016
The staff were helpful and caring.
They arrived very quickly, and did everything they could to help.
Thank you so much
They arrived very quickly, and did everything they could to help.
Thank you so much
Poor service
June 6, 2016
Patient transport service is poorly organised, wrong type of transport, promised wheelchair has not been provided and patient is often made late for his appointments and returns home late because of delays after treatment - long day of treatment for elderly patients, added to by the long waits for transport.
