Sovereign Practice

Contact

01323-744644

Princes Park Health Centre
7 Wartling Road
Eastbourne
East Sussex
BN22 7PG

Location

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Reviews (19)

Can’t get even a phone appointment!

May 13, 2022
Despite phoning up at 8.30am for now two weeks, I can’t get even a telephone appointment. I get into a queue and by the time I get through to a receptionist all the appointments for that day have gone and I’m not allowed to book in advance.
Anonymous

GP practice only had one flu vaccine clinic

November 26, 2021
They were also not doing covid booster jabs when I enquired and directed me to 119. When I got my invitation by letter I went online to search for local clinics and was directed to Flimwell, Rye, Tunbridge Wells, Brighton or Sevenoaks. My local paper alerted me to the Sovereign Harbour Community Centre, which I had not known about, so I was able to get it there, as a walk-in. But no-one else told me this was available.
Anonymous

Impossible to get an appointment

August 3, 2021
Tried for an hour and half to get through on the phone only to be told they are only doing phone appointments but that all the appointments for that day had gone and was told to try again tomorrow. When I explained what the issue was she said that because my condition was chronic rather than urgent I would be unlikely to be offered an appointment! I feel totally failed by this practice.
Anonymous

Impossible to get an appointment

August 3, 2021
Tried for an hour and half to get through on the phone only to be told they are only doing phone appointments but that all the appointments for that day had gone and was told to try again tomorrow. When I explained what the issue was she said that because my condition was chronic rather than urgent I would be unlikely to be offered an appointment! I feel totally failed by this practice.
Anonymous

Gone downhill since autumn 2019

May 16, 2021
My Dr retired just as i had been diagnosed with underactive thyroid , borderline type 2 diabetes Autumn 2019. My blood test was cancelled due to c-19 in March 2020. I have had no invites for testing my levels , I have no Dr . My health is deteriorating and my anxiety is increasing. After 30 years at this practice , I feel I have been forgotten and failed by the practice.
Anonymous

Impossible to get appointment with named GP

May 11, 2019
Couldn’t get an appointment despite trying for over a week, finally got an appointment with one of the other GPs only to be told when I saw her that she couldn’t help me and I would need to make an appointment with my own GP! What a waste of everyone’s time!
Anonymous

Cannot get appointment

April 4, 2018
Impossible to get an appointment, finally got through on the phone only to be told no appointments this week or next week! Was offered a GP phone call, accepted that only to be told that they wouldn’t be able to ring until next week! I can’t help feeling that this practice has more patients than they can cope with.
Anonymous

Impossible to get an appointment

January 4, 2018
Have been trying for 5 weeks now to get an appointment, keep being told to ring back the next day. This practice say they offer same day appointments, this is not true! I can only assume they have more patients than they can cope with.
Anonymous

Good and bad

July 27, 2017
In a real emergency terrific, my son with acute appendicitis and other life threatening illnesses. Like most practices, appointment system needs overhauling. Not everyone can book on line and if you ring up you can have trouble getting through. I don't think you should have to tell a receptionist what's wrong with you. I think most practices need to get in to the 21st century. Closing lunch-time, what about flexi lunch?
Anonymous

Why can't I give 0 stars?

July 27, 2017
Truly awful practice, website hasn't been updated since 2016, no online appointments available, if your GP is on holiday then you aren't able to see another, appointments are rushed, repeat prescriptions wrong, I could go on, if only I was in the catchment area of another GP I would be off to them.
Anonymous

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