Difficult to get appointments, even by phone.
Eye problem. To spare the service during what was supposed to be a difficult time I went to the Nuffield for a consultation. Advice received, letter written by the consultant 8th July. I called the surgery a week later and was grilled by the receptionist as to why I wanted an appointment, who had recommended it. I explained that they had received a letter a week before. But there was no knowledge of this. A phone appointment fixed with Dr, another two weeks into the future. Dr called: also knew nothing about the case, which had to be explained in detail. It was obviously a waste of my time and money going to a specialist - which was done in order to save NHS time - since the whole case had to be gone through again. I was promised an appointment with the nurse, so that tests could be carried out. After more than a week no appointment has yet been fixed.This means yet another tiresome phone call, with five minutes of enforced and out of date Covid info and a long, long wait for a response.