Station Plaza Health Centre

Contact

01424-464754

Station Approach
Hastings
East Sussex
TN34 1BA

Location

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Reviews (13)

Service received from Doctor

April 4, 2022
I'm extremely satisfied with the service my daughter received from their Doctor.
Very experienced, he has lots of knowledge and is really kind and listens to patients.
Katarzyna Karaban

Very rude receptionnist

March 1, 2022
My husband had an appointment this morning, he went ahead as I parked the car. When I went in there initially was no receptionist, I then went to another help desk and was sent upstairs. I then spoke to another receptionist who also could not help. I then came down and the front desk receptionist was there so again enquired was the correct place to meet my husband. The receptionist was extremely rude and basically was not willing even to try and help. I was extremely upset and so walked out to be spoken to like that. In position of being the front desk and meeting the public this certainly has to be looked at. I then waited outside the medical centre for my husband.
Yvonne

Enquiry re x-ray

June 10, 2021
I waited 20 mins to get through. I asked how long do you usually wait to get an appt for an x-ray. I spoke to a doctor 25 May who said he would make me an appt. I was immobile due to a foot issue. I phoned back on 7 June as I had heard nothing. Was told by receptionist I need to make myself I replied why wasn’t I told this by the doctor and was told the doctor probably didn’t know!
Anonymous

No medication no answer I've rung 16 times

February 22, 2021
I have no medication I've rung 16 times in 5 days twice they picked up and hung up before I said anything I have mental health issues this is disgusting
Linda Scott

Given wrong item

September 16, 2019
I was given a prescription for something the pharmacy next day doesn't stock anymore so they sent me to change it to an item they do stock but when I went back over I was told the doctor was on his own and working late and the wait was 3 hours
Linda scott

Won’t answer the phone so I can’t get an appointment

March 5, 2019
Never answer there phone forcing you to walk there
Anonymous

Awful

July 31, 2017
Drs did not include an item on prescription at the Little Ridge surgery. This was an important medication on an elderly patient.Took 5 days, 4 phone calls 2 visits to surgery to sort out.told it was ready when it wasn't and when finally collected it the date on it was the day i picked it up so there was not one done
Holt

Easy to book appointments. Friendly staff.

March 7, 2017
Recently joined and so far impressed with ease of access to appointments and professionalism of all staff.
Anonymous

Awful service

December 1, 2016
Waited 5 days to see a Dr. Phone line always engaged or not answered. Then only saw a paramedic after discussing my health with the receptionist in front of a busy waiting room. Then had to wait a further 3 days for the prescription to be signed as the paramedic was not qualified to sign it. By that time my illness had deteriorated.
Anonymous

It was quite good but had prolonged waiting

October 21, 2016
It was OK because we got the service we needed but we were waiting for over 4 hours.
Anonymous

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