Patient Transport Service (non-emergency)
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Based on 11 reviews
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Reviews (11)
Journey
July 28, 2023
They. always phone before they arrive to say when they will be collecting me. Also give me a time when they drop me off at the hospital, about what time they will collect me. Always very helpful.
Using the patient transport
November 20, 2021
I have been using the transport to attend Brighton eye hospital for treatment.The driver always phones to say how long they will be.They have been ready to collect me from the hospital when I have finished in the hospital.Very pleased with the service I have received so far
Using the patient transport
November 19, 2021
I have been using the transport to attend Brighton eye hospital for treatment.The driver always phones to say how long they will be.They have been ready to collect me from the hospital when I have finished in the hospital.Very pleased with the service I have received so far
The service is an essential one
October 15, 2020
I have used this service quite a few times now because I am disabled. The service is an essential one and the service is second to none. Thank you NHS without you there would be a lot of very unfortunate unhappy people and maybe a lot of people who would not have survived from their predicament
brilliant driver had to wait ages for pick up
September 28, 2018
My driver was brilliant. He was kind, helpful and kept everyone chatting away. Shame I had to wait an hour & a half over pick up time but this was because he was overbooked so not his fault!
Fantastic!
August 11, 2017
Has been hit and miss but the latest trip was fantastic. Staff lovely and really caring. Fab!
I tried to get PTS for my visits to Ashford
June 5, 2017
I tried to arrange PTS for my appointments at Ashford Middlesex Hospital, being Disabled and an OAP but was refused
Excellent
April 28, 2017
I am writing this on April 17 and at last, we have a good service, clean ambulance in good condition,well-trained workers who are helpful and efficient.At last, we feel safe. Thank you, commissioners.
Terrible service did not arrive
October 31, 2016
Booked for mother in law failed to turn up spent over an hour trying to phone she missed urgent appointment at hospital. When I finally got through they didn't even say sorry. Said admin error as not booked in but we had ref number for booking.
Awful
October 18, 2016
The most service I have ever received in my life.
Nearly 2 hours late picking me up and they forgot to take me home. I was sat at the hospital for nearly 3 hours before I realised they had forgotten me.
Nearly 2 hours late picking me up and they forgot to take me home. I was sat at the hospital for nearly 3 hours before I realised they had forgotten me.
