Conquest Hospital

My wife fell while out walking. We arrived at A&E at 5.00pm. Triage(x2), X-rays(x2), junior doctor, registrar ,plastered and out within two hours. Calm, considerate and cheerful treatment in a timely fashion.

I have visited the outpatients clinic on the 3rd floor for a number of pregnancy scans - the receptionist has not once come across as approachable and I always find that she finds it an effort to engage with patients.

When I visited today, she was on the telephone and instead of asking me to wait, she thought it would be a good idea to try and do 2 things at once and communicate with me while in the middle of the conversation.

It would be nice to visit just once and have a nice experience.

My daughter (4) had a broken bone. Whilst in A&e and in after care I wasn't listened to. I know my child and I am a professional myself and it didn't feel nice - my daughter was in complete agony and shock

I had all the tests done for lung cancer and everything was going ok until the 04/11/2015,. Othe morning of the 23/10/2015 the Doctor I was under phoned and talked to my wife while I was at my GP, I then talked to the Doctor on the 28/10/2015 where he told me the same thing he had told my Wife on the Friday before, that I would be going into Hospital and would have the bottom half of my left lung removed, when I went to Guys Hospital for the pre op check, I was told different by the surgeon, so I told the cancer nurse at the Conquest I had some concerns about what was happening, so today the 04/11/2015 the Dr phoned me and we talked and when I said that he had told me and my Wife on two separate occasions that they were going to remove the bottom half of my left lung removed, he turned around And told me he'd never said that, so I now have no trust In any Doctor at the Conquest or in the NHS. He broke that most important trust that comes with being a Doctor.
The only time I have ever seen the Doctor in question was when I was first referred to them back in September 2015.

Dr Weston Smith and his staff are fantastic with my dad. Dr weston smith is amazing to have in in the Conquest well done he's kind listens and thoughtful...can't thank him enough amazing man

Had my son in this hospital 10 days ago and I have to say after having my first in there almost 5 years ago i was nervous! But this time round was completely different midwife was amazing and staff were fantastic always on hand to help! Midwife especially deserves a massive thank you for listening to my wishes and making sure it was folliwed through as much as possible

My son recently broke his collar bone, the fantastic triage nurse in a&e gave him immediate attention as she could see he was in shock. We got sent straight through for x-ray. The triage nurse even came to see how he'd got on and brought the doctor with her. We were in there only an hour. I can't thank her enough for her efficiency and caring towards my son.

took my son to kipling to have a blood test they made him feel really at ease and even made him giggle, it was painful having it done and the doctor got minions up on his phone so that he could watch it while having it done. couldnt fault them at all!

78 year old Father admitted by ambulance - he waited 5 hours to see a Dr who was so rude to him.

He had been unable to move at home, when medics brought him in. They were brilliant, but A&E Dr treated him with no respect or dignity and sent him home.

2 experiences of poor bone setting skills.

1 - 2014 - broke left wrist, poor alignment resulted in hand looking "as if it's been put on wrong"

2 - June 2015, broke little finger - set so that it is permanently completely flexed, GP has referred for further treatment but still awaiting appointment