Conquest Hospital
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Reviews (145)
Long wait for follow up appointment
Neurology
August 19, 2019
Saw neurologist in April. MRI end of May. Had to chase appt for NCT which delayed this appointment by another 6 weeks. Still no communication with results despite my request. Promised follow up appointment in September after numerous phone calls but received letter with appointment for November which is 7 months after first consultation. Really not good enough & very frustrating. Secretary said that I haven't been forgotten but it certainly feels like it.
Grandson birth
June 19, 2019
Very bad
Cancelled Appointment
Gastrointestinal and Liver services
August 20, 2018
6 month follow up appointment cancelled at the last minute, I had already had Blood tests & scans ready for my consultant to review my condition.
Telephoned to enquire when my appointment would be - re arranged after 7 minutes waiting on the telephone. The Secretary said she would look into it and get back to me. When she rang back was informed that the next available appointment was December - another 4 months. I was asked if i would like a telephone appointment, i said yes if he has time to ring me, I would come to the DR's office and he can telephone me. Awaiting another call HELP (Not making a complaint yet)
Telephoned to enquire when my appointment would be - re arranged after 7 minutes waiting on the telephone. The Secretary said she would look into it and get back to me. When she rang back was informed that the next available appointment was December - another 4 months. I was asked if i would like a telephone appointment, i said yes if he has time to ring me, I would come to the DR's office and he can telephone me. Awaiting another call HELP (Not making a complaint yet)
Long wait to see a Neurologist at Conquest Hospital
Neurology
August 20, 2018
Had to wait 6 months to see a Neurologist only after my GP had to request a second time that i needed seeing, After appointment was told I needed a Nerve conduction test.7 weeks later and this test had not been referred on, only after i phoned did an Eastbourne Sec. forwarded the request. Hopefully i can get the tests with out me having to constantly asking WHAT IS HAPPENING!!
Consistently good service and care
Respiratory Medicine
December 15, 2017
Having been diagnosed with adult asthma towards the end of last year, and having experienced various complications connected to that, I have been to the Conquest quite a few times since then. Each time I have found the staff helpful and efficient. I have always been treated with courtesy and care, and the waiting time is usually pretty reasonable.Depending on the time of day, parking can be difficult, but on the whole my experience as an out patient at the Conquest is a good one - and all the people I have spoken to who have been to the Conquest said they were also impressed with the service and care they received.
Long wait
MRI Medical Admissions Unit
October 31, 2017
I've waited over 12 weeks for an MRI scan. My GP told me it would take 4-6 weeks.
Hardworking staff
General Surgery
October 21, 2017
Always helpful
Wisdom Teeth Removal
Oral and Maxillofacial Surgery
October 16, 2017
I have had to Wisdom Teeth out this year at the Conquest Hospital. On my first visit I was so nervous and had trouble communicating with staff but it had the second visit easier as I knew who would be taking my tooth out.
Maternity services
Maternity
October 9, 2017
The Murray unit - spent a week at 15/16 weeks pregnant as I had kidney stones. Some of the staff were really supportive and explained what was going on, however others were rude. You could hear them talk about how unhappy they were since the merger of the sites. Made me feel like I was not pregnant enough so not important. I delivered in Eastbourne but had to be transferred back to Hastings , I Sat in a broken bed post delivery for hours, I was not checked or given the chance to wash, I had a new nurse who did not know the protocol for the ward, where things were and I felt for her, went to the bathroom, which was filthy and had a pool of blood on the floor, very little checking on me despite the blood loss, just left to get on with it, no-one asked if I needed help with breastfeeding or the baby and felt very alone especially at night. Took 8 hrs for them to get discharged papers as it was so busy and could hear conversations between nurses and doctors about how under pressure they where.
Had my son there
Maternity
October 8, 2017
I was induced at the Conquest due to being well over due. This ultimately lead to me having to have a c section.
Every single member of staff, was amazing! They were all so friendly and helpful which really made what was quite a traumatic experience a lot better.
Every single member of staff, was amazing! They were all so friendly and helpful which really made what was quite a traumatic experience a lot better.
