Conquest Hospital

Contact

0300 1314500

The Ridge
St Leonards On Sea
East Sussex
TN37 7RD

Location

CQC Widget


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Reviews (141)

Outpatient appointment re knee op

Orthopaedics
August 2, 2017
I phoned to tell the hospital I was running late due to transport delays and knowing i had the last appointment slot i was concerned with the response but the receptionist was very understanding and said it would be ok they are running late yourselves.
Anonymous

My little boy fell of a 7ft wall

Accident and emergency services
July 29, 2017
When my little boy was rushed to hospital at Easter the staff at the conquest were amazing. Every single one of them from the paramedics to the doctors made sure he got the best care and I was kept up to date with everything going on. It was a frightening experience and luckily he is now fine but it would have been so much more traumatic if I hadn't had such excellent support and treatment
Emily sims

Reply from Conquest Hospital

Dear Ms Sims

Thank you for taking the time to provide feedback about your experience with paramedics and emergency services at the Conquest Hospital. As a trust, we are committed to delivering high quality care, and it's clear from your comments, that this was your experience.

Please be assured that your posting will be shared with the urgent care teams. They will be pleased to know that they made a frightening experience less traumatic for you.


Provider responded

Professional and prompt service

Oncology
July 1, 2017
I found all the staff very helpful and polite, a good sized waiting area and was seen quite quickly even though I was early for my appointment. Easy to park too, so all in all it made the whole experience quite stress-free, which was an unexpected surprise!
Anonymous

Reply from Conquest Hospital

Thank you for taking the time to provide feedback about your experience at the Conquest Hospital. We're pleased to hear that you were happy with all aspects of your visit.

As a trust, we value all feedback, good or bad, as this helps us to monitor services and make continuous improvements.

Please be assured that your full posting will be shared with staff.


Provider responded

Broken large toe on left foot

Accident and emergency services
June 15, 2017
I did not like the long wait in the waiting room of the A&E. Once seen the staff were very professional and worked well as a team.
Thomas

Son's first blood test

Pathology
June 1, 2017
My son had his first blood test today and the staff were fantastic!

They spoke to him in a grown up way, explained everything about what they were going to, and kept him preoccupied with other things.

He even got a couple of sweets after!

Excellent service and thank you for putting him at ease! He's excited for his next one.
Anonymous

Day surgery at the Richard Ticehurst unit

Outpatients
May 22, 2017
My husband had throat surgery in the Richard Ticehurst unit and all the staff were fantastic.

We had a long wait along with others and the staff kept us up to date on what was going on and couldn't do enough for us.

Everyone made our short stay very comfortable and as such go quickly.
Joanne Thomas

Reply from Conquest Hospital

Dear Mrs Thomas

Thank you for the feedback about your husbands experience on the Richard Ticehurst Unit at the Conquest Hospital. As a Trust, we are committed to providing high quality care, so we're pleased to hear that everything went well.

Please be assured that your posting will be shared with the team. They will be happy to read that you thought they were 'fantastic'.

We send you and your husband our best wishes.


Provider responded

Based on several visits.

Cardiology
March 8, 2017
My high score is for the treatment my husband received last April when he had a heart attack and for a few appointments I have had. I haven't had to wait a long time before receiving an appointment and, when I am there, I feel I am treated well.
Jackie Richards

nurses on the Kipling ward are amazing

Paediatrics/children services
March 5, 2017
We were in the Kipling ward with a young child with breathing difficulties. The nurses were kind, caring and helpful. The doctors were more elusive and spoke to each other and not to Mum. Grandchildren is knowledgeable and understood.
Anonymous

Very Poor

Ophthalmology
February 11, 2017
I had an appointment at 9 am at the Ophthalmology Outpatient, they had overbooked, I had nowhere to sit until someone went for their appointment. I did not get out of the hospital until lunch time. My car park fees just went up and up. No time to get a drink ,otherwise I lose my place in the queue . I am a diabetic .
Thomas Fowkes

Really impressed with staff.

X-ray
February 6, 2017
Broken wrist - attended the Conquest fracture clinic. Really impressed by the number of staff who introduced themselves with job title, including radiology.
Anonymous

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