Eastbourne District General Hospital
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Reviews (125)
Out patient appointment
Rheumatology
October 22, 2021
When last seen in Rheumatology Dept in 0ctober 2020 was told another appointment will be sent for January 2021.
None has arrived in spite of reminders
None has arrived in spite of reminders
Urgent appointment referred via Optician
Ophthalmology
June 10, 2021
Called to attend Opthamology OPD ,48 hours after seeing my Optician.Social distancing was good.Everthing explained to me.Very happy with the service I received.
Casual approach to distancing
BLOOD TEASTS FRONT ENTRANCE
March 4, 2021
Attended DGH blood test dept via appointment (late Jan). It is a smallish room, but it felt even smaller because two or three members of staff who were not taking blood were sitting together near the desk chatting about something that didn't sound like their work. One member of staff was not wearing her mask correctly ie nose and mouth not covered - just her chin. I had to pass by them far too close in order to reach my designated cubicle , and again on leaving. They seemed oblivious of me waiting for them to make space for me to leave. Apart from that the blood taking process was efficient and pain free, but the atmosphere felt quite closed and clique like. There are no external windows in the room, which adds to the feeling of poor ventilation.
13 days into 20 of radiotherapy for prostate
Oncology
March 24, 2020
Staff friendly, caring and professional. Handled adjustments in waiting arrangements for COVID-19 efficiently and sympathetically
Outpatients telephone appointment-Gastrointestinal and Liver Services
Gastrointestinal and Liver services
March 19, 2020
Had a phone appointment with nurse practitioner instead of annual visit to outpatients (Gastroenterology).
I was expecting it to simply not happen due to COVID-19, but she rang within 15 mins of arranged time. A four minute phone call which covered everything we needed to discuss. Action agreed at end of call. It was great. So time and cost effective. Might not be right for everyone who really needs to be seen/have a proper examination, but this was perfectly suited to a simple review of someone with a well controlled condition. Since my condition was diagnosed and treated, I've felt far too well to deserve a face to face appointment at the hospital.
I was expecting it to simply not happen due to COVID-19, but she rang within 15 mins of arranged time. A four minute phone call which covered everything we needed to discuss. Action agreed at end of call. It was great. So time and cost effective. Might not be right for everyone who really needs to be seen/have a proper examination, but this was perfectly suited to a simple review of someone with a well controlled condition. Since my condition was diagnosed and treated, I've felt far too well to deserve a face to face appointment at the hospital.
Excellent care all round.
Accident and emergency services
September 11, 2019
Monday 9th September, Early (07.15am) I looked up on the appointments app for an appointment with my own doctor at Seaford Health Center, Dane Road. Mananged an appointment for 10am. Went for the appointment and was seen promptly by the doctor, sent for an ECG and was told to attend A&E in Eastbourne, given letter to take with me. When arriving at reception at A&E at EDGH my details were taken and I was promptly sent to Triage. When finished I was whisked up to Ambulatory Care. From there everything went like clock work. Seen by a nurse for my details etc, they must keep asking for your details. Then seen by a doctor who wanted another ECG and Blood Test. An examination then was done by the Doctor. Then a male nurse in attendance going through my history and asking more questions. Another ECG followed by another Blood Test. I was then later motored down to the XRay Department for a number of XRays. Back to the ward. after 6 hours another ECG and then Blood Test. Spoken to and asked more questions by a Doctor. Another doctor came and asked more details and told me that I would receive a letter for another scan at a future date. I received a meal at 5pm which in hostpital standards was above and beyond good. I put the hospital in the Excellent bracket. All the doctors, nurses and other staff were worth there weight in gold. 6.30pm discharged home. From the beginning of the day to the end of the day the service from the NHS was EXCELLENT. Thankyou NHS for your caring.
Father took in after hydrocephalus operations
MRI Medical Admissions Unit
July 18, 2019
After brain op took in to a and e then this ward for 24 hours. Incontinent. Helpful doctor and nurse but no assistance available for adult social care on release. I had to ask for some incontinent pads - given 3 (he was fine before op). Felt very vulnerable, literally just discharged after we were waiting 7 hours to see adult social care who could not even come.
GP Referral
Physiotherapy
June 27, 2019
I was referred by my GP, however, was referred back as I live outside the post code area.
Forced to travel to another hospital
Maternity
April 27, 2019
Eastbourne DGH should be able to provide all forms of maternity care as it is a large enough hospital and supports a large enough population. It is ridiculous that we have been forced to go to Hastings (a 40 minute drive) for the births of 2(soon to be 3) of our children. The vastly reduced maternity services that are available are of very good quality but it is the lack of services that has forced me to right this review.
Gentle, Caring, Kind
Eastbourne
January 5, 2019
My recent surgery urology department. Special thanks to the staff for the care they gave me - very lucky to have them in this department. They are everything the NHS is about - going the extra mile.
