Eastbourne District General Hospital

My 3 year old granddaughter had to attend A & E. Staff were extremely caring towards her and very supportive of an anxious grandmother. She was 'fast tracked' to x ray, where the staff were, again, very reassuring to her (and me) and made the experience a 'fun' activity for her. Upon our return to A & E, we were quickly seen by the Doctor, who showed us the x ray (and showed my granddaughter) and reassured us that she would be OK.
From start to finish was about one and a half hours and the whole experience for our granddaughter was made 'enjoyable' - well as enjoyable as it can be.
Very many thanks to all of the staff.

Was admitted to Pevensy ward, twice and could not fault it. Right from housekeeping to consultant care.

I was knocked out briefly, while my partner phoned 999 for an ambulance. I staunched my wound, cancelled the ambulance and made my own way to hospital. Booked in at 16:08 - left at 21:30. My head was bleeding for 4.5 hours until I was finally seen. I felt dizzy, thirsty, tired - no xray straight away and none afterwards. Triage was terrible, my wound was later found to be more serious. Sprains and minor incidents were seen first while I bled continuously. Shocking service.

Too much has been relocated in Hastings Hospital - the road journey between the two is appalling. Dreadful decisions - when will it all be sorted out for the benefit of the patients?

It has taken more than a year from first referral to actual treatment and even that has been rescheduled due to lack of resources in the surgery department of the Conquest.

I have attended this hospital many times now, not just for myself but with others as well, and always found staff very pleasant and polite, and the services in general excellent.

I had a letter to cancel my appointment in Glynde - ear, nose and throat, given another appointment for today - but when I arrived, it wasn't on the system - very unhappy - cannot attend appointment offered for next Thursday as going in to hospital.

My Sister in Law was admitted with a mild stroke at the age of 90 years. Excellent treatment but rushed out of hospital next day with 1 hours notice.

Lives alone in Hailsham, next of kin in Eastbourne, with hardly anytime to make arrangements. 2.5 hours waiting in discharge lounge

Husband admitted with very low blood pressure. Excellent treatment and car except having to wait nearly 2 hours, for endoscopy because of queue for machine. Unfortunately he died soon after

This is a suggestion to avoid congestion and queuing in the main reception.

Could it possibly be introduced that patient check-in on a computer in each speciality department, Patients could then go straight to their speciality outpatient clinic and check-in there. Avoiding queuing in the main reception which causes congestion.

The reception desk could then be sued to make OPA only. This system was introduced at the Royal Surrey County hospital, Guildford, and works well.

Otherwise, very happy with the EDGH