Eastbourne District General Hospital

My wheelchair bound wife had an appointment for 10.50am. We eventually were called in at 12.10. My wife was in some discomfort after having to sit in the wheelchair for this amount of time. I feel this is very poor service for a supposedly modern country.

I keep asking for my information to be in large print due to eye sight problems. The staff do not know how to print off large print from the computer. It's taken years to get through to people

I was in hospital as I had a cyst removed. I was admitted for 1 week. The staff and surgeon were very good and chatty. They explained my treatment well.

There is no specialist for multiple sclerosis and patients are passed around from one neurologist to another as none seem to stay. At present I have no neurologist as they are again recruiting. Getting already prescribed drugs for MS is way too complicated. Once prescribed it then depends on secretaries actually getting round to dealing with the prescription which for some reason then has to go to the Conquest Hospital before going to BUPA Home Healthcare for them to deliver. Drugs are late or fail to arrive and that's when it is not BUPA's fault. BUPA have their own issues which just add to this stressful and unreliable debacle. From prescription to receipt of drugs, far too many people are involved and patients are left to worry if their next prescription will turn up. The drugs cannot be suddenly stopped. The lack of MS specialists locally mean patients are getting very little care indeed and MS nurses are having to bear the brunt which means they are not easy to contact. There is no feedback option on the Healthwatch website for multiple sclerosis care or MS nurses.

I had a number of tests and was told in January 2016 I needed an operation. On the list for 18weeks and I am still waiting

I had a nose bleed which lasted 2 hours. I attended EDGH and waited 2/3 hours to see a doctor. Nose was bleeding on arrival. When I saw Doctor, it had stopped. He looked in to my eyes and did not spot I was severely anaemic. He said I would receive an appointment to visit ENT and to date it has not arrived.

I had an endoscopy under general anesthetic at the EDGH recently. This was in the fairly new endoscopy unit. I can't fault the treatment and care I received there. From the receptionist to the medical team, they were all wonderful. I wrote to a high up registrar at the DGH praising the staff there.

I have recently had several trips to the DGH for heart problems and was treated superbly in the cardiac department and A&E, where I had cardioversions, a pacemaker fitted and in april an ablation. All successful and excellent treatment by doctors and nurses

I couldn't fault the care my daughter received at the hospital

The care I receive is good, however my eyes aren't what they used to be. I sometimes ask for my paperwork to be in a larger type, however, it is sometimes more hassle than what it's worth