Eastbourne District General Hospital

I have recently had several trips to the DGH for heart problems and was treated superbly in the cardiac department and A&E, where I had cardioversions, a pacemaker fitted and in april an ablation. All successful and excellent treatment by doctors and nurses

The care I receive is good, however my eyes aren't what they used to be. I sometimes ask for my paperwork to be in a larger type, however, it is sometimes more hassle than what it's worth

I couldn't fault the care my daughter received at the hospital

My hip operation and care at the EDGh was excellent

I want to praise all the staff at the diabetic unit at the EDGH. They have always been there for me since I moved here 4 years ago. They phone me inbetween my appointments and I think they are a team who should get praise for their dedication

Very good service

I recently had breast cancer and received excellent and very friendly assistance from everyone at the EDGH. Please keep it going

I had to have a tooth removed, I was in for 1 day. The staff were helpful and looked after me well. The food was quite nice

Had to come for a breast related problem. Very pleased that referral from GP to appointment was only a week.
Sent for mammogram and seen immediately - excellent!
Then told that it would take 7 days to get my previous mammograms from Brighton. Why? Can't they be transmitted electronically. I would be prepared to drive to Brighton and they could be in Eastbourne on the same day! There must be couriers.
Then it would be another week before they could examine the scans and would get back to me within that time.
Another week goes by - so now it is 3 weeks since I have been seen - a long time when you are thinking that you might have breast cancer.
I phone the DGH to be told that I am not showing on the system to be given a report and my notes/information must still be in X ray and hadn't been sent to them.
I offered to go and get them from X ray and take them to the secretary/typist and was told that it was quite a long way! I must admit that I was being sarcastic, and whilst not an excuse, was stressed and frustrated.
Funnily enough the very next morning I was phoned to say that it was clear, but never received a letter from the department.

I saw the article in the local paper - and the display by the cafe - about using hand gel and controlling infection.
I was horrified to discover that there is ONLY 1 hand gel machine in the whole of the entrance area, cafe, corridors, toilets, etc and that is almost hidden outside the flower shop by the doors.
I have mentioned this, previously, to the reception staff and hope that they have passed the message on to the relevant people, but as nothing has been done, I can only assume that they haven't.
I fully appreciate that all the ward entrances have hand gel machines, but I just wonder if the bugs/germs only go onto the wards! Do they (the germs) not go into any other areas? Infection is so easily transmitted and there is absolutely no control whatsoever in the public areas. A member of the reception staff told me that she never touched anything without having her own disposable gloves and also brought her own gel.