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In August 2024 Healthwatch East Sussex spoke to a small group of patients who had recently received care from ESHT’s Urgent Community Response (UCR) team.

We asked them what they felt worked well with the service, and where they felt improvements could be made.

In November 2024, Healthwatch in Sussex sought experiences of adult social care services in the last 12 months, or from their relatives, carers or friends.

NHS Sussex Integrated Care Board (ICB) commissioned Healthwatch East Sussex (HWES) to carry out a pilot project to obtain feedback from residents in care homes about their access to healthcare and support services, with a particular emphasis on the Enhanced Health in Care Home scheme. This summary report identifies the key findings, recommendations and next steps.

Healthwatch East Sussex (HWES) has published the findings from its research into Putting a Face to Unmet Need, a new report on the unmet health and care needs of East Sussex residents. The report calls for better communication between local health and care services to provide a more integrated and holistic experience for service users.