Reports Hub

Each quarter we collate and analyse what we have heard from the public and patients about health and care services.

Our quarterly report provides an overview of the enquiries that we have received via our Information & Signposting service, as well as the reviews that have been left on our Feedback Centre.

From these, we identify the services that people have commented on, the key themes and experiences we have heard and provide an overview of how we have used this information to help inform changes.

We share this information with you and with Health and Care providers to help develop and improve services.

In January 2023, the three Sussex Healthwatch undertook a short poll to gather people’s recent experiences of accessing NHS dentistry.

60% of patients we heard from told Healthwatch they are not confident about their ability to access NHS dental services over the next 12 months

The Healthwatch East Sussex Information and Signposting (I&S) Service helps people to access the right health or social care service or organisation for their needs.

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with health and care providers to help develop and improve the services.

Healthwatch East Sussex (HWES) today publishes a new report on the experiences of homeless people living in Emergency and Temporary Accommodation (ETA) in Eastbourne.

We engaged with individuals and families living at an ETA site in Eastbourne for homeless people deemed eligible for housing by local authorities. We asked about their experiences of the accommodation, the support they received and accessed, and their access to health and care services.