Reports Hub

Healthwatch research shows mixed experiences of hospital discharge experiences during the pandemic 

Between February and April 2021 Healthwatch ran a short web-based survey to understand how the hospital discharge process was functioning during the third national ‘COVID-19’ lockdown.  

We focused our questions on capturing feedback living in East Sussex on four themes: 

1. Positive aspects of the experience and those people felt could be improved?
2. Whether people received all the information and support they needed?
3. If people had any outstanding concerns?
4. Anything people still needed help or support with

The latest Healthwatch East Sussex Annual Report summarises our activity and achievements in 2020-21 during a highly eventful year.

Over the last 12 months we have engaged with more East Sussex residents than ever before, capturing and relaying experiences and preferences on health and care services to commissioners and providers, helping them to understand the impacts of the pandemic and provide the support people require.

We raised awareness of challenges people face in accessing primary care, especially dentistry. We also captured the impact of visiting restrictions on those with family and friends in care homes. We collaborated with partners on the design of services to support homeless people and to the COVID-19 Outbreak Control Plan for East Sussex.