Reports Hub

In November 2024, Healthwatch in Sussex sought experiences of adult social care services in the last 12 months, or from their relatives, carers or friends.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during November 2024.

In June 2024 Healthwatch East Sussex undertook ‘Enter and View’ visit to residential homes in East Sussex, talking to residents and staff about their experience of dentistry and oral health care.

As part of this process, we surveyed residents and staff on NHS Sussex proposals to pilot a domiciliary dental service to care home residents using dental therapists, with remote support from dentists. Our report provides evidence of residents’ and staff views, supporting the pilot project funded by NHS Sussex.

In October 2024, Healthwatch in Sussex sought experiences of hospital outpatient appointment letters, which are intended to give you clear information about your appointment and what to expect when you attend.