Reports Hub
Latest Reports
Your experiences of ‘Patients Know Best’
In February 2024, the three local Healthwatch in Sussex sought people’s experiences of ‘Patients Know Best’ through a short web-based poll.
Patients Know Best is designed to create a single secure Personal Health Record where health/social care providers bring together patient information in one place. Patients can then access correspondence, test results and other features.
‘You Said – We Did’ – February 2024
We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.
Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during February 2024.
GP Websites in Rye and Rother: Our Mystery Shopping findings
Throughout September 2023, Healthwatch East Sussex conducted various activities to engage with people from Rye and the surrounding villages to hear their experiences of health and social care.
As part of our activity, Healthwatch staff and volunteers carried out a ‘mystery shopping’ exercise of six GP surgery websites in and around Rye. This report summarises our findings and recommendations.
Enter and View findings from Care Homes in Rye and Rother
Throughout September 2023, Healthwatch East Sussex conducted various engagement activities to engage with people from Rye and the surrounding villages to hear their experiences of health and social care.
As part of our activity, we conducted ‘Enter and View’ visits at 19 care homes settings across Rye and Rother District. This report summarises our findings and recommendations.
Categories
- adult social care 2
- annual event 2
- Annual Reports 9
- asylum seekers 1
- care 2
- Care Home 11
- children and young people 3
- Complaints 1
- COVID19 5
- Dentists 5
- emergency and temporary accommodation 1
- Engagement 12
- Enter and View 3
- ESHT 3
- feedback centre 3
- GP 7
- Healthwatch in Sussex 17
- Hospital 14
- housing 1
- Information and Signposting 17
- Kendal Court 2
- Listening Tour 4
- long COVID 2
- Maternity 3
- Mental Health 5
- Mystery Shopping 2
- NHS 111 1
- Outpatients 1
- Patient Transport 4
- Red Bus Tour 2
- Websites 1
- You Said - We Did 7
- young healthwatch 3