Reports Hub

Healthwatch East Sussex (HWES) are the local independent watchdog for health and social care services. We gather feedback from local residents, both good and bad, and make recommendations to change services for the better.

In March 2023 we published our 2022 Eastbourne Listening Tour Report. This report highlighted what we had heard from Eastbourne residents about the difficulties some faced when accessing their GP Surgery.

In response we designed a series of Accessibility Audits at GP surgeries to understand the local landscape, raise awareness and identify best practice.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during December 2023.

This report provides an overview of the themes that the three Healthwatch in Sussex (Brighton &Hove, East Sussex and West Sussex) heard between June and September 2023, and the responses received from our health and care partners. A document summarising our recent publications is also provided.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during November 2023.