Reports Hub

Our 2024 Annual Event ‘Building Better Health and Care’ was held at The View Hotel, Eastbourne in July 2024.

This report provides a brief summary of the event, with a particular focus on the points raised during the table discussions and participant’s consideration of the theme ‘Building Better Health and Care’.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during July 2024.

Between November 2023 and January 2024, our short survey asked people to share their experiences of seeking advice or treatment for an earwax problem in the last two years.

We wanted to learn about the effects of earwax build up on people’s physical and mental health, how clear and easy it was to obtain treatment and the experiences of different forms of treatment.

People were able to complete the survey online, in print or over the phone and 115 gave us their feedback.